When you first walk in, the restaurant’s waiting area looks just like a movie theater. Sitting there, you can scan the QR code to play video games with your friends and even meet new friends while waiting in the queue.
It takes less than 10 minutes for us to get our dishes from the robot, but when these robots are busy or require certain dishes with ice, that’s when the staff step in as these robots still need some help from their human colleagues.
The smart project was initiated by Haidilao and the Japanese electronics giant, Panasonic. But it has gone through challenges especially in the beginning.
Ref: https://news.cgtn.com/news/3d3d414d3141544f32457a6333566d54/index.html