Millennials can be a foundational group that can help to move a program forward. Enabling them to use such tools within a travel policy will help to keep them compliant. Organizations must not be heavy-handed in seeking that compliance, says Will Tate, GoldSpring Consulting partner. “The command-and-control approach is not going to work,” he says.
Dolby has rolled out a new travel management company and strategic meetings management program. The company also has embraced apps for travel booking and expense management.
Tapestry and Dolby have not instituted an open-booking program that allows channel-agnostic booking. All panelists suggested that allowing in policy “bleisure” options that blend a leisure travel within business trips is an effective way to keep Millennials engaged and compliant. Millennials (behavior) by 2020 will comprise more than half of the workforce and account for close to half of all business travel spending.
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