Chatbots Getting the 5G Treatment as Networks Go Live in 2020. China Mobile offering a service…
Category: Accounting Intelligence
Micro-moments that matter: How to effectively target Chinese
Just 15 percent of China’s population shopped online a few years ago. Now 40 percent…and counting.…
Micro-moments
Google has coined the term “micro-moments” to describe moments when consumers act on a need. A…
Why consumer intent is more powerful than demographics
Marketers who rely only on demographics to reach consumers risk missing more than 70% of potential…
Identity-Based Consumer Behavior
Consumer behavior is driven by the desire to understand who one is, what one believes and…
User Habits from Google Maps
Smart devices become a useful tool for user movement recognition, since they are equipped with different…
Create and Algorithm for Habits
A large portion of everyday behavior is habitual, that is, being performed frequently, automatically, and in…
Disrupt Customer Service
Chatbots have been around for a few years. We’ve all had bad experiences. A large proportion…
Rise of Computational Propaganda
The Tinder election bot sent between 30,000 and 40,000 messages to Labor voters. It targeted 18-…
Future elections may be swayed by intelligent, weaponized chatbots
Bots were originally designed to automate repetitive tasks like organizing content or conducting network maintenance. They…