A Psychologist Chatbot Developing Experience

Chatbots are computer programs that mimic human conversation to interact with users through a variety of…

Reading Rooms: A Chatbot Guided Bibliotherapy Service

  Chatbots have become a popular choice for organizations in delivering services and e-commerce to users…

How chatbots are making a comeback in time of Covid-19

Five years ago chatbots were hyped up to be the next big disruptive technology in business.…

Rise of Bots

In 2016, virtually all of the world’s biggest tech companies were announcing competing chatbot projects. For…

The Failed Chatbot Revolution: Time for a Do-Over!

In 2016, chatbots were all the rage, but they didn’t live up to the hype. Fintech,…

Bots Posting

The role of so-called social media “bots” has been the subject of much scrutiny and attention…

5G for Chatbot

Chatbots Getting the 5G Treatment as Networks Go Live in 2020. China Mobile offering a service…

Disrupt Customer Service

Chatbots have been around for a few years. We’ve all had bad experiences. A large proportion…

Rise of Computational Propaganda

The Tinder election bot sent between 30,000 and 40,000 messages to Labor voters. It targeted 18-…

Future elections may be swayed by intelligent, weaponized chatbots

Bots were originally designed to automate repetitive tasks like organizing content or conducting network maintenance. They…