Chatbots are computer programs that mimic human conversation to interact with users through a variety of…
Month: March 2021
Reading Rooms: A Chatbot Guided Bibliotherapy Service
Chatbots have become a popular choice for organizations in delivering services and e-commerce to users…
How chatbots are making a comeback in time of Covid-19
Five years ago chatbots were hyped up to be the next big disruptive technology in business.…
Rise of Bots
In 2016, virtually all of the world’s biggest tech companies were announcing competing chatbot projects. For…
The Failed Chatbot Revolution: Time for a Do-Over!
In 2016, chatbots were all the rage, but they didn’t live up to the hype. Fintech,…